Business executive for more than 21 years with experience in Project Management, Processes and Human Resources, both in private and public organizations. Master in Business Administration, specialized in Project Management and Project Management Professional (PM), acting as a graduate professor throughout Brazil. Extensive experience in the implementation of a Project Management Office (PMO), while changing organizational culture and training focal points in Project Management science. Expert in recruiting field engineers of Hewlett-Packard (HP), management of a team of 43 employees, most of them mobile, responsible for delivering technical support to corporate clients. Performance management and KPI control of the business, TCE-Total Customer Experience projects and strong relationship with key national accounts. Expertise in Outsourcing and IT projects for major customers in Oil&Gas, Telecomm and Mining. Fluent English. Advanced French and Spanish. International life experience (in Europe and in the USA).